tk888 arrivals Terms and Conditions

1.1 — Purpose of These Terms

tk888 arrivals is an online gaming and sports betting platform operated for users in Bangladesh. The purpose of these terms is to clearly define the relationship, rights, and responsibilities between the platform and its members. This document forms part of your legal agreement with tk888 arrivals.

Our Privacy Policy is an inseparable part of these terms. By creating an account or logging in, you also accept the Privacy Policy.

1.2 — Right to Amend Terms

tk888 arrivals reserves the right to change, add to, or remove any part of these terms at any time. Updated terms will be published on the platform after any change. Members are expected to visit this page regularly to stay up to date.

2.1 — Age Requirement

All services on tk888 arrivals are available only to persons aged 21 or above. No one under the age of 21 may register or use this platform. You must provide your date of birth at registration and may be asked to verify your age with an identity document if required.

If a member opens an account by providing a false age, that account will be closed immediately and tk888 arrivals reserves the right to forfeit any associated balance.

2.2 — One Account Per Person

Each individual may register only one account. Opening multiple accounts under the same name, at the same address, or using the same payment method is strictly prohibited. If multiple accounts are identified, all of them will be cancelled and tk888 arrivals reserves the right to hold any funds held in those accounts.

2.3 — Accurate Information

All information provided at registration must be accurate, complete, and up to date. If your name, mobile number, email address, or payment details change, you must update them without delay. Providing false information may result in your account being suspended or cancelled.

2.4 — Account Security

Keeping your account password and login details confidential is entirely your responsibility. Allowing any third party to use your account is not permitted. If you notice any unauthorised access, notify our support team immediately. You are responsible for all activity that takes place on your account.

3.1 — Accepted Payment Methods

tk888 arrivals currently supports deposits and withdrawals through the following methods:

• bKash
• Nagad
• Rocket
• Bank transfer (Dutch-Bangla, BRAC, Islami Bank and other major commercial banks)

Deposits from third-party payment accounts that do not match the member's name will not be accepted.

3.2 — Deposit Limits

The minimum deposit amount is ৳100 for each method. There is no set maximum deposit limit, however identity verification (KYC) may be required for larger amounts.

3.3 — Withdrawal Terms and Timeframe

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes. tk888 arrivals reserves the right to temporarily hold a withdrawal if account verification has not been completed or if unusual activity is suspected.

Withdrawals will only be sent to the same method and the same account used for the deposit. Withdrawals to third-party accounts are not possible.

3.4 — Source of Funds

Members must confirm that deposited funds come from a legitimate source. If evidence of illegal funds is found, the relevant account will be closed immediately and the matter may be reported to the relevant authorities.

4.1 — Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The bonus amount must be wagered 15 times before it becomes eligible for withdrawal.

For example: a deposit of ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000. To withdraw this bonus, bets of ৳1,000 × 15 = ৳15,000 must be placed. Similarly, a deposit of ৳20,200 earns a ৳10,000 bonus, making the total balance ৳30,200, with a wagering requirement of ৳10,000 × 15 = ৳1,50,000.

4.2 — Bonus Usage Rules

• Bonuses may only be used to place bets on the platform; they cannot be withdrawn directly.
• Winnings earned from bonus funds also cannot be withdrawn before the wagering requirement is met.
• The wagering requirement must be completed within the specified time limit for the bonus, otherwise the bonus will be considered void.
• Any attempt to claim the same offer more than once will result in the bonus being cancelled.

4.3 — VIP Cashback

tk888 arrivals' VIP programme has five tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.3%), Gold (up to 0.5%), Platinum (up to 0.6%), and Diamond (up to 0.8%). Weekly cashback is calculated on that week's net loss (total losses minus total winnings) at the applicable rate. Example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback.

Advancement to a higher tier depends on overall activity and usage. Cashback is added directly to the account balance.

5.1 — Bet Confirmation

Once a bet is confirmed, it cannot be cancelled or changed, unless the bet was incorrectly recorded due to a technical fault on the platform. In the case of a technical fault, tk888 arrivals will investigate and provide the correct resolution.

5.2 — Result Determination

In sports betting, results are based on the official announcement of the relevant sports authority. Casino game results are determined by a Random Number Generator (RNG). In the event of any dispute, the tk888 arrivals system log will be treated as the final record.

5.3 — Approved Games and Services

tk888 arrivals offers games from various reputable software providers including PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. Each game has its own RTP and volatility, which are displayed in the game lobby. tk888 arrivals reserves the right to make any game unavailable or to change it at any time.

5.4 — Fraud and Manipulation

Exploiting software bugs, technical faults, or any other irregularity to gain an unfair advantage, using bots or automated software, and colluding with other members to gain an improper advantage are all strictly prohibited. If such activity is proven, tk888 arrivals reserves the right to cancel the account and forfeit all funds.

6.1 — Setting Your Own Limits

Members can set deposit limits, betting limits, or session time limits from their account settings. These features help you keep your gaming habits in check.

Our responsible gaming page provides detailed guidance on healthy gaming habits, self-exclusion options, and information on support organisations.

6.2 — Self-Exclusion

If a member feels that their gaming habits are getting out of control, they can apply for a temporary or long-term self-exclusion. This request can be made through our support team and, once in effect, the account will not be reactivated before the specified period has ended.

6.3 — Protection of Minors

This platform is strictly prohibited for persons under the age of 21. Parents can use parental control software to prevent younger family members from gaining access. If you suspect that a minor is using this platform, please notify us immediately.

7.1 — Data Collection and Use

tk888 arrivals collects necessary personal information during the membership process and while you use the platform. This information is used for account management, identity verification, payment processing, and customer service. The policy on sharing information with third parties is described in detail in our Privacy Policy.

7.2 — SSL Security

All data transmission is secured through SSL encryption technology. Payment information is never stored on our servers; it is processed directly through a secure payment gateway.

8.1 — Support Channels

tk888 arrivals provides 24/7 live chat and email support in both Bengali and English. For any questions about the terms and conditions, payment issues, or account matters, contact our support team directly.

For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page — it contains detailed answers to common questions about deposits, withdrawals, bonuses, and accounts.

8.2 — Dispute Resolution

For any dispute or complaint, the member must first contact the support team. After receiving a complaint, tk888 arrivals will investigate within a reasonable time and provide a written response. The final decision will be based on technical records and system logs.

9.1 — Service Interruptions

tk888 arrivals is not obliged to provide compensation for temporary service interruptions caused by maintenance, internet connectivity issues, third-party software failures, or any other technical reason. However, we will always try to resolve issues quickly.

9.2 — Right to Change Services

tk888 arrivals reserves the right to change, suspend, or discontinue any game, service, or promotion at any time. Where possible, members will be notified in advance before any service is discontinued.

9.3 — Right to Close Accounts

tk888 arrivals may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these terms
• Suspicion of fraudulent or deceptive activity
• Providing false information or concealing identity
• Operating multiple accounts
• Abusive behaviour towards the support team

9.4 — Applicable Law

These terms will be governed by applicable law. In the event of any dispute, both parties will first attempt to resolve the matter through discussion. If a resolution cannot be reached through discussion, the matter will be settled through the appropriate forum.

9.5 — Severability

If any clause of these terms is found to be legally unenforceable, the remaining clauses will remain fully in effect. The closest valid alternative to the unenforceable clause will apply.